Welcome to the help center. You can find tips and tutorials on using our products and answers to frequently asked questions.
The Australian Federal Government has refined legislation under Anti-Money Laundering requirements for licensed Sports Bookmakers to perform mandatory identification validation on all customers.
IASbet.com provides 3 easy ways for you to complete your 100 Points of ID.
IASbet.com uses the secure services of Veda Advantage Solutions to run a 100 point ID check on the details you provide when you make your first deposit. Should the ID check be successful you will receive an email confirming your Identity has been verified. Should the Veda ID validation service not be successful, we will send you a email 30 days after your first transaction, advising you that you are required to verify your ID by one of the below methods.
Please Note: Veda does not provide IASbet.com with any personal financial data.
IASbet.com has worked with the providers of Edentiti to develop a secure and easy online tool to meet your account identification requirements. To successfully be verified online, we will need to be able to confirm the current address listed on your IASbet.com account against either the White Pages, Australian Electoral Roll or Victoria Drivers License Databases. You can access Edentiti by clicking on the Verify Me button inside My Account.
If you have been unable to verify your identity through Automatic or Online verification methods, IASbet.com will require you to send us certified documents that have been validated by an authorized person.
To assist you in completing your identification by Certified Documents, Please Click Here to download our Identification by Certified Copy Form.
Simply download and print this form, photocopy your identification documents and take them to an authorized person listed on the form. Once this has been completed, send the form and identification to IASbet.com via one of the below methods -
Email: verification@iasbet.com
FREEFAX: : +61 3 9629 6722
POST: PO BOX 4755, MELBOURNE, VIC, 3000
Please Click Here for the Certified Document Help Sheet
Q: I have completed the 100 Points of ID for my account. Can I withdraw funds now?
A: The answer is most likely yes, however if you have deposited into IASbet.com via a credit card, please look at our Credit Card Verification section and make sure you have completed that too.
Q: Have I completed the 100 Points of ID for my account? I’m not too sure.
A: Go into My Account and check if the ‘Verify Me’ Link is there. If the link is active on your account it means you have not yet completed the verification, if it’s not it means you don’t need to worry about doing your ID!
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customer service team
8am - 11pm (Mon - Sat)
9am - 9pm (Sun)
Phone: 133 773
International: +61 3 8630 6160
Email: Click here
Fax: +61 3 9629 6722
Racing: 1800 818 168
Sports: 1800 898 008
International (Racing): +61 8 8982 6381
International (Sport): +61 8 8982 6380
GPO Box 4755
Melbourne, VIC, 3001
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