Welcome to the help center. You can find tips and tutorials on using our products and answers to frequently asked questions.
Unfortunately we do not accept cheque deposits online, but you can send one to us in the post. Our address is:
PO Box 4755,
Melbourne, VIC 3001
Please allow up to 2 working days for us to receive your cheque and process the deposit.
You can make a Cheque withdrawal via the ‘My Account’ section. Simply select “Withdrawal” and scroll down until you see the option.
Note: You need to ensure that the address you see there is the most up to date and valid address that you have. If you address is incorrect, then you need to contact our Customer Service team.
If you have any problems with your cheque please contact our Customer Service team.
Click here to email the
customer service team
8am - 11pm (Mon - Sat)
9am - 9pm (Sun)
Phone: 133 773
International: +61 3 8630 6160
Email: Click here
Fax: +61 3 9629 6722
Racing: 1800 818 168
Sports: 1800 898 008
International (Racing): +61 8 8982 6381
International (Sport): +61 8 8982 6380
GPO Box 4755
Melbourne, VIC, 3001
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