Bet Slip Bet Slip Help
Home » Help » Credit card fees

Help Center

Welcome to the help center. You can find tips and tutorials on using our products and answers to frequently asked questions.

Credit Card Fees

It has come to our attention that some of our customers have been affected by a change of policy regarding credit card deposits. Traditionally, depositing with a credit card was treated as a normal payment by banks and no extra fees were charged to your account. Due to a recent change, it seems that a few banks have started charging a 1.5% surcharge because all deposits into sportsbet.com.au are being treated as cash substitutes.
We believe customers that bank with Westpac, Commonwealth and ANZ may be affected. If you are unsure if this fee applies to you please contact your financial institution.

We would like you to know that sportsbet.com.au does not charge any transaction fees to it’s customers. All the deposit methods listed on our website are paid by us to ensure the amount you want to deposit is what you receive in your balance.

How can I avoid this fee?

IASbet.com provides many different ways of depositing funds. Other deposit methods such as debit cards, POLi, Moneybookers and securEFT allow you to deposit funds instantly without having to worry about this cash in advance fee.
For more information on each of the instant deposit methods please click on the links below.

Contact Us

Login to Chat

Customer Service hours (AEST)

8am - 11pm (Mon - Sat)

9am - 9pm (Sun)

Customer Service

Phone: 133 773

International: +61 3 8630 6160

Email: Click here

Fax: +61 3 9629 6722

Phone Betting

Racing: 1800 818 168

Sports: 1800 898 008

International (Racing): +61 8 8982 6381

International (Sport): +61 8 8982 6380

Postal Address

GPO Box 4755

Melbourne, VIC, 3001

Email Address

Identity & Credit Card Verification

verification@iasbet.com

Betting Offers

marketing@iasbet.com

Sponsorships

marketing@iasbet.com

Affiliate Services

affiliates@iasbet.com