Welcome to the help center. You can find tips and tutorials on using our products and answers to frequently asked questions.
Unlike some gaming companies, IASbet does not charge fees on deposits on the understanding that deposits will be turned over at least once, which means if you deposit $50 you will need to bet $50 before you can withdraw the balance out of the account. Free Bets and other promotions have different turnover requirements which are specified in the Terms and Conditions for each one. If you are not sure what it is for your particular promotion, look at our Offers page and select the offer you are participating in to view it’s Terms and Conditions.
When trying to withdraw money out of your account you need to look at how much you can take out by looking at the Withdrawable Balance at the top of your My Account screen. The amount listed there reflects the amount that can be taken out of the account at the moment, taking into account any Free Bet winnings and promotions. If you look at the screen shot below, you can see the error you will receive if the withdrawable balance is $0 as shown.
If you want to know exactly how much money you need to turnover to be able to place a withdrawal or receive a held bonus, please contact Customer Service.
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