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Help Centre

Welcome to the Help Center. You can find tips and tutorials on using our products and answers to frequently asked questions.

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Payment Security

For full legal compliance, IASbet.com strive to ensure all payment methods used on site belong to the account holder. Outlined below are the requirements for each payment method:

PayPal
The PayPal account that is registered on your IASbet.com account must be in your name. If it is not, your account may be suspended, open bets voided and the available funds returned to the PayPal account.

Credit and Debit Cards
Please ensure that you use a card solely in your own name. Please also ensure we hold your correct billing address for the registered card. Unfortunately, any discrepancy in the name or the address could lead to the suspension of your account.

Third Party Card Holders
IASbet.com does allow members to use cards that are in their own name, but the account is held by another. If this is the case, our Customer Security team may be in touch in order to validate this and request documentation to that effect.

Business Cards
IASbet.com does allow members to use business cards if the business is their own. If this is the case, our Customer Security team may be in touch in order to validate this and request documentation to that effect.

MoneyBookers
The MoneyBooker account that is registered on your IASbet.com account must be in your own name. If it is not, your account may be closed, open bets voided and the available funds returned to the MoneyBooker account.

Contact Us

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Customer Service hours (AEST)

8am - 11pm (Mon - Sat)

9am - 9pm (Sun)

Customer Service

Phone: 133 773

International: +61 3 8630 6160

Email: Click here

Fax: +61 3 9629 6722

Phone Betting

Racing: 1800 818 168

Sports: 1800 898 008

International (Racing): +61 8 8982 6381

International (Sport): +61 8 8982 6380

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GPO Box 4755

Melbourne, VIC, 3001

Email Address

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